About United Steel
United Steel is a prominent steel supplier in Australia, recognized for its commitment to quality and efficiency in delivering steel products to various industries. As the demand for their products grew, United Steel needed to streamline its logistics operations to keep pace with increasing business volume.
The Challenge
Before implementing GoRamp, United Steel relied on spreadsheets to manage dock scheduling and time slots, which was not as efficient as the business wanted. The team recognised there was an opportunity to improve and sought a provider who could meet the team’s requirements. However, they faced challenges while searching for a new logistics solution. Despite reviewing multiple systems, securing proper demonstrations proved difficult. Many companies were unresponsive to inquiries, creating frustration and delaying decision-making. Recognizing the substantial investment required, the United Steel team understood the need for a reliable system that could meet their operational needs and provide clarity in scheduling.
The Solution
After a thorough evaluation, United Steel chose GoRamp for its responsive service and robust features.
" What I liked right away was the responsiveness. The people were knowledgeable and understood the system well—even the salesperson we worked with could thoroughly explain it during demonstrations. The system also met our needs. “- John Caval, Senior Pronto Analyst
The platform provided a centralized booking system for incoming goods, enabling suppliers to schedule drop-offs efficiently. Key factors that made GoRamp the ideal solution included:
- Quick Setup: GoRamp could be implemented rapidly without extensive customization.
- Cost-Effectiveness: The solution aligned with United Steel’s budget while meeting its operational requirements.
- User-Friendly Interface: GoRamp offered a straightforward interface that consolidated all bookings, eliminating the confusion associated with spreadsheets.
Why GoRamp?
United Steel found several compelling reasons to select GoRamp:
- Knowledgeable Support: The responsiveness and expertise of GoRamp's team stood out during the evaluation process, providing confidence in their capabilities.
- Efficiency Gains: The centralized system allowed for better tracking and management of deliveries, reducing delays and enhancing operational efficiency.
Results
The implementation of GoRamp led to significant improvements in United Steel's operations:
- Reduced Waiting Times: Suppliers no longer incurred demurrage fees due to waiting trucks, saving the company considerable amounts of money.
- Improved Workflow: The ability to prepare for deliveries in advance meant that unloading was faster and more organized, eliminating the bottlenecks that previously occurred.
- Enhanced Staff Allocation: Knowing in advance what deliveries were scheduled allowed for better workforce management, ensuring adequate staff were available during peak times.
Future Outlook
Looking forward, United Steel aims to integrate GoRamp further into its operations. Future initiatives include:
- Reporting Integration: Incorporating GoRamp into their reporting systems to enhance visibility and tracking.
- Automated Notifications: Implementing a system for notifying users about public holidays and ramp downtimes, streamlining scheduling adjustments.
- Expansion Plans: Adding another warehouse to the GoRamp system to maximize efficiency across their operations.
