About Mildura Fruit
Mildura Fruit Company, based in Australia, is a leading, packer, and marketer of high-quality fresh produce. Over the past two decades, the company has grown significantly, now managing over 250,000 bins of produce annually. With this growth, Mildura Fruit Company needed a modern solution to manage truck scheduling and warehouse operations better.
The Challenge
Before GoRamp, Mildura Fruit Company managed truck arrivals and dock scheduling through phone calls and text messages, leading to disorganized and inefficient operations.
“Previously, we didn’t have a formal system in place. We primarily relied on phone calls or texts, which made scheduling trucks quite disorganized.” – Robin Minter, Operations Manager
As the company’s output grew from 100,000 to over 250,000 bins per year, it became increasingly difficult to maintain control over truck scheduling and bin movements. This disorganization put pressure on staff and increased the risk of safety issues around the fruit receivals area.
The Solution
Mildura Fruit Company selected GoRamp to introduce structure and visibility into its logistics processes. With over 3,000 bins arriving daily (over 30 trucks per day), GoRamp’s time slot management system provided a clear view of available slots for both the company and its trucking partners.
“GoRamp provided the visibility to smooth out our operations. One of the key drivers for choosing GoRamp was its simplicity—it allowed truck drivers to check availability from their phones, which made managing arrivals much easier.” – Robin Minter, Operations Manager
Drivers could easily check time slot availability from their phones, helping reduce wait times and streamline arrivals. The simplicity of the platform, combined with real-time updates, made it a perfect fit for Mildura Fruit Companies growing operations.
Why GoRamp?
Mildura Fruit Company chose GoRamp for its ease of use, visibility, and ability to empower truck drivers to manage their own bookings. The platform’s straightforward interface allowed drivers to adjust their schedules based on real-time availability, reducing idle time and improving efficiency. The company also appreciated GoRamp’s flexibility and focus on reducing manual communication, such as phone calls and emails.
Results
Since implementing GoRamp, Mildura Fruit Company has seen a noticeable improvement in truck scheduling and operational efficiency and safety. While there are still ongoing discussions with some trucking companies to adapt to the new system, overall wait times have decreased, and operations have become more predictable. Safety has also improved, with better control over truck arrival times, reducing the pressure on staff during peak periods.
“We use it as a tool to help manage growth and to change culture. It’s been helpful to make some good business decisions. “ – Robin Minter, Operations Manager
Future Outlook
Mildura Fruit Company plans to continue using GoRamp as a key part of its operations as the business scales. With a goal of 30% growth in the coming years, GoRamp will play a vital role in managing increased volumes safely and efficiently. Mildura Fruit Company is also exploring potential feature enhancements with GoRamp to further optimize its logistics and maintain its high safety and efficiency standards.
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